HOUSE CLEANING

Picture
Boston Cleaning Collective brings all of the equipment and supplies needed to professionally clean your home. 
​ STANDARD SERVICE LIST: 
  • Dust all reachable surfaces including furniture, window sills, baseboards, doors, and door frames. 
  • Dust higher surfaces within step stool reach on first visit and as needed to maintain.
  • Dry dust window blinds.
  • Remove cobwebs (ceilings up to 12 feet).
  • Spot cleaning inside of glass doors & window above kitchen sink.
  • Vacuum carpeted areas; vacuum & mop hard floors.
  • Make beds (as a courtesy, if necessary).
  • Empty wastebaskets and recycling.
  • Clean outside of range and hood, counters, cabinets, tables, back splashes, and sinks.
  • Clean inside of microwave & toaster oven.
  • Clean showers, bathtubs, toilets, mirrors, vanities, sinks, and back splashes. ​

​EXTRAS:​
  • Clean inside of fridge.
  • Clean inside of oven.
  • Change sheets.
  • Do laundry (limited loads).
  • Fold laundry. 
  • Sweep outside areas such as entryways & patios.​

PROTECTING YOU

OUR COMMITMENTS:
  • Boston Cleaning Collective is fully insured.
  • Many clients provide us with a key to their home. Keys are labeled with a numbered code and are kept separate from customer information; if lost or stolen it would be useless to others.
  • Everyone at Boston Cleaning understands that protecting your privacy is a top priority.
​
HELP US PROTECT YOU:
  • Please be sure that children are supervised and kept out of the way of operations while our team is cleaning in your home.
  • Let us know if visitors or other service workers are expected on your premises. 
  • Please point out items that are fragile or that you prefer that we not touch.
  • Except for house cats, pets must be caged or outside of the house when we are cleaning.

PRICES

  • Please schedule an on-site appointment and one of our team members will be happy to provide you with a price quote. We value real relationships, clarifying expectations, and setting fair and accurate prices. We do not provide estimates online or over the phone. See the bottom section of this page for a rough idea of prices.
  • We will provide you with distinct rates for cleaning your home at different intervals (e.g., cleaning every week cost less per visit than cleaning every two weeks). When a regular cleaning visit is cancelled, the next visit will charged according to the closest corresponding interval (e.g. if a regular weekly visit is cancelled the next visit will be charged at the 2 week rate).  
  • If the conditions in the home change after the estimate appointment (e.g. a new pet joins the household) we may need to make an adjustment. We will let you know in advance before charging the new rate. ​

SCHEDULING & CANCELLATIONS
  • Request schedule and service changes via email, our online client portal, or by phone so that changes are recorded in our systems and coordinated with all team members (please do not ask team members individually when they are at your home about scheduling changes or additional services).    
  • Our normal operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • You may cancel your entire cleaning arrangement or any individual cleaning visit by simply giving more than 24 hours notice, and no charges will be incurred. 
  • Cancellation with less than 24 hours notice incurs a $35 fee. 
  • Last-minute or on-site cancellation (less than 1 hour notice, or when the crew arrives) incurs a $90 fee.​
  • We reserve the right to refuse or discontinue service to anyone.

PAYMENTS
  • Payment is due at time of service and may be made by check or cash, or you may pay online using our Client Portal. 
  • Subsequent cleaning visits may be suspended until any unpaid balance is paid.  
  • We charge a $35 fee for returned checks.   

Approximate ​Price Ranges

1 -2 Bedroom Apartment

​1-2 bedrooms, 1 - 1.5 bathroom
Bi-weekly cleaning:  $150-175 per visit

Single Family

3 bedrooms, 2 bathrooms
Bi-weekly cleaning:  $175-225 per visit

Large Home

4+ bedrooms, 4+ bathrooms
Bi-weekly cleaning:  $225-275 per visit
First cleaning visits are higher.  The above examples are provided only to give a rough idea. During the on-site  price quote appointment we will take many factors into account to determine the appropriate price.  For example, what is the ratio of hard floor area to carpeted area?  (Carpeted areas are only vacuumed; hard floors are vacuumed and mopped.) Are there pets present?  How many square feet is the home?  How many people are using the home? What quantity and types of furniture and accessories are present?  Etc.      

We price for results, not by the hour.  Your crew will spend the amount of time that is required to leave your home in excellent condition.